Home Automation RC-2000 User Manual download pdf (Page 20)

TROUBLESHOOTING TIPS

SYMPTOM ACTION TO TAKE

1. Check power to the thermostat Thermostat Dead

2. Check wiring diagrams

SYMPTOM ACTION TO TAKE

1. Check for break in W or Y wire

2. Allow minimum off time to pass

3. Check system options for correct settings

4. If arrow is blinking, wait until startup delay expires

5. Mode is Off (Select Heat, Cool, or Auto)

Heat Or Cool Inoperative

6. Remote system is overriding thermostat

SYMPTOM ACTION TO TAKE

1. Check wires and connections to the section marked “Comm”

2. Check thermostat address setting

3. Check communications mode setting

Control By Remote System

Not Working

4. Check setup of the remote system

Ensure that all setup items for the thermostat and the remote system are set to the proper

configurations for communication

SYMPTOM ACTION TO TAKE

1. Allow 30 minutes for thermostat to adjust.

2. Adjust calibration offset

Temperature Reading

Incorrect

3. Change setup option to display

F or

After installation, allow the thermostat up to 30 minutes for an accurate temperature reading

SYMPTOM ACTION TO TAKE

Display Problem 1. Cycle power to the thermostat (R).

SYMPTOM ACTION TO TAKE

1. Heat Pump is not able to meet load due to cold weather Aux Heat On Too Often

2. Thermostat is in EM Heat mode – Set thermostat to Heat or

Auto mode

In EM Heat mode, only the auxiliary heat is turned on

SYMPTOM ACTION TO TAKE

Heat Pump Heats In Cool

Mode & Cools In Heat Mode

1. Reversing valve is connected to wrong terminal - move

wire from B to O or from O to B

The wires connecting the reversing valve may be reversed - (See Note 1 - Page 9)

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Home Automation RC-2000 User Manual Page 20